Apple is permanently closing its online Support Community forum on November 20, 2026, marking the end of a 28-year platform where users exchanged advice and troubleshooting tips for Apple products. The forum has already been transitioned to a read-only state, with a message from Apple confirming the upcoming shutdown.
The closure signifies a shift away from user-driven support forums, which have been a staple for many tech companies over the past few decades. While the exact reasons for the closure were not detailed, it suggests Apple is re-evaluating its community support strategies.
Apple Shuts Down 28-Year-Old Online Support Community Forum
3 stories · 3 sources
Sources
- Apple is shuttering its 28-year-old online community forum — Ars Technica,
- Apple is killing its Support Community forum next week — The Verge,
- The Apple Support Community will permanently close on November 20, 2026 — Hacker News - Official RSS,